Land Software Ltd Privacy Notice
About this Privacy Notice
Last Updated: September 2020
We are Land Software Ltd and trade as “ValuemyLand”. Our company number is 12774625 and our registered address is at Albany House, Claremont Lane, Esher, Surrey, England, KT10 9FQ. We take the privacy of your information very seriously and this privacy notice is designed to tell you about our practices, as data controller, regarding the collection, use and disclosure of personal data which may be collected via our website (https://valuemyland.uk/), app or through other means such as by an online form, email, or telephone communication.
This notice applies to personal data provided by our users, clients or prospective clients as well as any third party suppliers whose data we process, but does not apply to information we hold in relation to our staff or contractors. In this notice “you” refers to any individual whose personal data we hold or process. This privacy notice is governed by the EU General Data Protection Regulation (the “GDPR”), the Data Protection Act 2018 and any other applicable data or privacy legislation.
This notice may be updated from time to time and you should check this page regularly for any updates. Changes to this notice are effective when they are posted on this page.
Personal data we collect and how we process this data
Below we have set out the categories of data we collect, the legal basis we rely on to process the data and how we process the data:
If you subscribe to our newsletter, we will process your personal data on the basis that you have consented to this and will only send our newsletter to you for as long as you continue to consent. Otherwise, we process the User Information to provide our services and communicate with you (including in relation to customer care and support) on the basis of performing our contract with you or on the basis of our legitimate interest in providing our services to you.
We process this information when we provide services to our clients on the basis of the performance of our contract with you or on the basis of our legitimate interest in providing our services to our clients.
We process Subscription Information on the basis of performing our contract with you or on the basis of our legitimate interest in providing our services to you.
We process this information when we provide services to you on the basis of the performance of our contract with you or on the basis of our legitimate interest in providing our services to you.
Where applicable and necessary, we process Cookie Information on the basis that you have consented to this in order to improve or communicate with you about our services and/or to customise the website according to your personal interests. Otherwise, we process this information on the basis of our legitimate interests in providing our services
We process this information in order to improve or customise our services, communicate with you about our services or for market research purposes, on the basis that you have consented to receiving the information or in certain circumstances, on the basis of our legitimate interests in communicating with you about our services.
We generally collect information from you directly however in certain circumstances, we may also collect it from a third party. If we do obtain your personal data from a third party your privacy rights under this notice are not affected and you are still able to exercise the rights contained within this privacy notice.
Our current data retention policy is to delete or destroy (to the extent we are able to) personal data after the following periods:
For any category of personal data not specifically defined in this notice, and unless otherwise specified by applicable law, the required retention period for any personal data will be deemed to be 7 years from the date of receipt by us. The retention periods stated in this notice can be prolonged or shortened as may be required (for example, in the event that legal proceedings apply to the data or if there is an on-going investigation into the data).
We review the personal data (and the categories of personal data) we are holding on a regular basis to ensure the data is still relevant to our business and is accurate. If we discover that certain data we are holding is no longer necessary or accurate, we will take reasonable steps to correct or securely delete this data as may be required.
If you wish to request that data we hold about you is amended or deleted, please see below for your privacy rights.
Sharing your information
We may disclose information to third parties in the following circumstances:
If we do supply your personal data to a third party we will take steps to ensure that your privacy rights are protected and that such third party complies with the terms of this notice.
Cookies and IP Address
On your first visit to our website from your browser, we will display a notice to notify you that we are using cookies but we will not load any cookies, except for Strictly Necessary Cookies, until you have provided your consent by clicking the “Accept” button. If you click the “Accept” button on our cookies notice, Performance and Functionality cookies will also be loaded.
Below is a list of the cookies currently set by us:
As well as cookies that are set by domains we control (first-party cookies), you may also see cookies set by a third party (third-party cookies). These are set when you interact with certain parts of our service and are used by these third-party services to understand your preferences and sometimes tailor content they show you.
You can change the way your browser handles cookies if you wish. You could accept or reject them by default or be notified when a website is trying to set or update cookie. Exactly how you disable cookies depends on the browser or device you are using. The help feature on most browsers will tell you how you how you can manage and or disable cookies. If you disable cookies on your browser, certain features or parts of our service may not function correctly or will have a degraded experience.
An Internet Protocol (IP) address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the internet. We may use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our service, and to administer and improve the online service.
Please note that the transmission of information via the internet is never completely secure we cannot guarantee the security of your data transmitted to our site. We will however take reasonable steps to ensure that appropriate technical and organisational measures are carried out in order to safeguard the information we collect from you and protect against unlawful access and accidental loss or damage. These measures may include (as necessary):
We will ensure that our staff are aware of their privacy and data security obligations.
Third party links
We have no control over and are not responsible or liable for the content, privacy policies or practices of any third-party sites or services.
Your privacy rights
With respect to your personal data, you have:
All data subject access requests and other requests or notifications in respect of your above rights must be sent to us in writing via our contact page at valuemyland.uk or by post to Land Software Limited, Albany House, Claremont Lane, Esher, Surrey, England, KT10 9FQ
We will endeavour to respond and/or comply with such requests (as the case may be) as soon as possible but in any event we will respond within one month of receipt (unless a longer period of time to respond is reasonable by virtue of the complexity or number of your requests).
If personal data we hold about you is subject to a breach or unauthorised disclosure or access, we will report this to our data protection manager and the Information Commissioner’s Office (ICO) as is deemed necessary.
If a breach is likely to result in a high risk to your data rights and freedoms, we will notify you as soon as reasonably possible.
Transferring your information outside the UK or EEA
We will not transfer your personal data in a systematic way outside of the UK or the European Economic Area (“EEA”) but there may be circumstances in which certain personal data is transferred outside of the EEA, in particular:
If we transfer your information outside of the UK or EEA, and the third country or international organisation in question has not been deemed by the EU Commission to have adequate data protection laws, we will provide appropriate safeguards and we will be responsible for ensuring your privacy rights continue to be protected as outlined in this notice.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry or complaint relating to your personal data or how it is handled, you can do so via our contact page at valuemyland.uk or by post to Land Software Limited, Albany House, Claremont Lane, Esher, Surrey, England, KT10 9FQ
If we are unable to resolve any issues you may have or you would like to make a further complaint, you can contact the Information Commissioner’s Office by visiting http://www.ico.org.uk/ for further assistance.